Dear Customer
As part of a strategic business decision, Bausch & Lomb is consolidating its range of cleaning and conditioning products so the company can put its resources behind new technologies.
As a result of this decision:
Boston Original Cleaning Solution and Boston Original Conditioning Solution (Bausch & Lomb Conditioning Solution and Concentrated Cleaner in South Africa) are being discontinued
Customers are being transitioned to Boston Advance Cleaning Solution and Boston Advance Conditioning Solution
Market leading Boston Advance RGP solutions provide safe cleaning, disinfection and storage, in addition to significantly enhancing the wearing comfort on insertion and throughout the day. Designed with modern RGP materials in mind, this is achieved with a unique combination of biocompatible, moisture-retaining conditioning agents which improve wetting, cushion the lens and reduce lens lid interaction.
We recognise that this transition has resulted in a back order of the Original Conditioning Solution and Concentrated Cleaner products and apologise for any inconvenience this may have caused.
Backorders of these original products will be fulfilled with the corresponding products from the Boston Advance range, and at the same retail price. We do have Boston Simplus (a one bottle multi-action solution for RGP Lenses) available on our range until the Boston Advance product become available.
Customers who have the Original Cleaning or Conditioning Solution can continue to safely and effectively use these as directed within their expiration dates.
At Bausch & Lomb, we are committed to providing our customers with the highest quality products. Boston solutions are the leading care products for gas permeable lens wearers, and have been safely and successfully used for over 25 years.
If you have any further questions about the transition or need additional information, please contact the undersigned, the customer service teams or your sales consultant.
Sincerely,
Deryn Roberts
Lenscare Manager-South Africa
To whom it may concern
I’ve used Bausch and lomb simplus for more than 5 years it’s the only solution that gives my lens a comfort wear, please advise what I can switch to
Regards
Tosca.
Good Day,
Kindly advise where I can buy the Boston Advance Cleaning Solution and Boston Advance Conditioning Solution in the Gauteng area please, preferably Johannesburg and surrounding areas.
Thank you
After the recent recall of rpg products when will these again be available please?
After the recent recall of rpg products when will these again be available please? This is not a duplicate comment but perhaps lots of people are asking the same question
I am only able to use the Boston original solution as I am allergic to any of your other Boston products. Please advise to what I should be using with my gas permeable lenses.
I can’t use Advance – my eyes react to the formula. What am I supposed to use? How am I supposed to continue wearing Boston lenses?
The advanced care irritates my eyes. The only one we can use is the original this is ridiculous. Now we have to go find a product to use and are pretty much screwes….
Hi I have been using the boston concentrated cleaner for a very long time and I am finding that without it my lens form a ‘film’ over the lens soon after they are inserted (I have new lens ) which is making the wearing of them almost impossible. Please advise how to effectively clean them, I do use a protein removing tablet once a week.
I am allergic to something in the Boston Advance Conditioning Solution. I can pull strings of secretions out of my eyes constantly if I use it. Do you have any other suggested alternatives? I have been a Boston customer for many years so the discontinuation of this product is very concerning to me. Thank you!
As I am allergic to the Advanced formulas, I am at a loss of what to buy. I am not sure what it is that causes me such discomfort, but it is not worth going through. Can you guide me to a solution that is more like the originals? I think there used to be a solution called allergen or close to that, I was also allergic to or at least sensitive it.
When Boston Advanced cleaning solution first came out, there was an ingredient in it that some people reacted to and could not use it. I was one of those whose vision was blurry using the advanced. Is there another solution being made to take its place, or are you assuming all will switch to the “advanced”, which is not possible for me.
Not all solutions are compatible with all types of contact lenses. It is best to contact your Eye Care Practitioner to discuss what cleaning solutions are compatible with the kind of contact lens you are wearing.